Terms of sale and use

Who you are buying from

The courses are sold by Bea Marshall, trading as Trans Pathways. You are contracting with Bea Marshall. You can reach us at hello@transpathways.life.

Payments are processed by Stripe, whose secure checkout also calculates and handles any sales tax or VAT due. Card details are entered on Stripe's checkout and are never seen or stored by us. Your bank statement may show the charge as LINK.COM* Trans Pathways.

Accepting these terms

By buying or using a course, you confirm you accept these terms. If you do not accept them, please do not buy the course, and email us instead so we can tell you honestly whether it is right for you.

You must be 18 or over, or buying with the involvement of a trusted adult, and give us accurate contact details.

What you are buying

Each course is a self-guided written programme of around two hours, delivered in this browser: Finding My Place and Coming Out, On My Terms. A single purchase gives one person ongoing personal access to that course, including any updates we make to it. There is no account to create and no login.

How access works

After a successful payment, access is stored in the browser you bought it in, and you are also sent a personal course link you can open on another device. If you clear your browser data or lose that link, keep your payment receipt: email us with it and we will restore your access.

Price and payment

The price shown at checkout includes any sales tax or VAT due in your country and is charged once. The checkout may show the price in your local currency. Payments, receipts and tax are handled by our payment provider, Stripe.

Refunds

You have 14 days from your order date to request a full refund, for any reason. Refunds are requested by emailing us — our refund policy explains how.

Your licence, and using the course properly

The courses, including all text and exercises, belong to Bea Marshall. We grant you a limited, personal, non-exclusive, non-transferable licence to read the course, print it for yourself, and write your own reflections.

You agree not to:

• copy, resell, publish, redistribute or share the material, or your access, with anyone else;
• use the course for anything unlawful, or to defraud, spam or deceive anyone;
• infringe anyone's intellectual property, including by reposting the material elsewhere;
• interfere with the site's security — for example uploading malware, probing for weaknesses, or scraping content.

Keep your personal course link private. It is what proves your purchase, and anyone who has it could open the course as you.

Stopping access

We may suspend or end access to a course if there is a material breach of these terms, a payment is reversed or charged back, access is being used to put people at risk or to commit fraud, or there are repeated or serious violations of these terms. If access ends, anything you wrote in a reflection box was never held by us, and your saved chapter progress is deleted from that device.

This is not care

The courses are educational and reflective. They are not medical, mental health, legal, or emergency care, and are not a substitute for advice from a qualified professional. If you are in crisis, please contact your local emergency services or a crisis line in your country.

We provide the courses with reasonable care but cannot promise particular results, and we do not guarantee uninterrupted or error-free access. We exclude all warranties implied by law to the fullest extent permitted, and exclude liability for indirect or consequential loss. Our liability is capped at the amount you paid. Nothing here limits liability for death, personal injury or fraud, or anything else that cannot lawfully be limited.

Changes

We may update the course content and these terms. The terms that apply to your purchase are the ones published on the day you bought it.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live elsewhere, this does not remove any consumer protection you have under the law of your own country.